Refund Policy
Effective Date: 2023
Thank you for purchasing our courses at Swara Institute. We strive to ensure that our students have a rewarding experience while they are discovering, assessing, and purchasing our courses. As with any online purchase experience, there are terms and conditions that govern the Refund Policy. When you buy a course on our Site (https://course.swarainstitute.in/), you agree to our Privacy Policy, Terms of Service, and the conditions covered in this Refund Policy.
1. General Refund Policy
- Refund Eligibility: We offer a 7-day refund policy from the date of purchase for most of our courses. If you are not satisfied with your course, you can request a refund within this period.
- Non-Refundable Courses: Certain courses may be non-refundable. These include courses with significant downloadable content, completed courses, or any courses that explicitly state they are non-refundable in the course description.
2. How to Request a Refund
- Refund Request Process: To request a refund, please contact our support team at [support@swarainstitute.in] with your order details, including the course name and the date of purchase. We will review your request and notify you of the approval or rejection of your refund.
- Approval of Refunds: If your refund is approved, it will be processed within 10 business days. The refund will be applied to your original method of payment.
3. Exceptions and Special Circumstances
- Technical Issues: If you face any technical issues that prevent you from accessing or completing the course, please contact our support team immediately. We will work to resolve the issue or, if appropriate, offer a refund.
- Changes to the Course: If a course is significantly changed or removed after your purchase, you may be eligible for a partial or full refund depending on the circumstances.
4. Contact Us
If you have any questions about our Refund Policy, please contact us:
